This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
Emergency Medical Service agencies are required by law to maintain the privacy of certain confidential health care information, known as Protected Health Information or PHI, and to provide you with a notice of the legal duties and privacy practices with respect to your PHI. This Notice is being provided to you on behalf of the EMS agencies operating in Chesterfield County, including both the Chesterfield Fire and EMS Department (“CFEMS”) and volunteer rescue squads operating in Chesterfield (CFEMS and the rescue squads are the “Chesterfield EMS Agencies”). The Chesterfield EMS Agencies are required to abide by the terms of the version of this Notice currently in effect.
Effective Date of the Notice: Sept. 1, 2013
The Chesterfield EMS Agencies may use protected health information (PHI) for the purposes of treatment, payment and health care operations, in most cases without your written permission.
This includes such things as obtaining verbal and written information about your medical condition and treatment from you as well as from others, such as doctors and nurses who give orders to allow us to provide treatment to you. We may give your PHI to other health care providers involved in your treatment, and may transfer your PHI via radio or telephone to the hospital or dispatch center.
This includes any activities we must undertake in order to get reimbursed for the services we provide to you, including such things as submitting bills to insurance companies, making medical necessity determinations, and collecting outstanding accounts.
This includes quality assurance activities, licensing, and training programs to ensure that our personnel meet our standards of care and follow established policies and procedures, as well as certain other management functions.
We may contact you when we are in the process of raising funds for any of the Chesterfield EMS Agencies, or to provide you with information about the CFEMS annual subscription program called EMS Passport. You may choose to “opt out” of receiving fundraising notices by contacting the Privacy Officer.
The Chesterfield EMS Agencies are permitted to use PHI without your written authorization, or opportunity to object, in certain situations, and unless prohibited by a more stringent state law, including:
Any other use or disclosure of PHI (such as those made for marketing purposes), other than those listed above, will be made only with your written authorization. You may revoke your authorization at any time, in writing, except to the extent that we have already used or disclosed medical information in reliance on that authorization.
As a patient, you have a number of rights with respect to your protected health information (PHI), including:
This means you may inspect and copy most of the medical information about you that we maintain. We will normally provide you with access to this information within 30 days of your request. We may also charge you a reasonable fee for you to copy any medical information that you have the right to access. In limited circumstances, we may deny you access to your medical information, and if you disagree with our decision, you may obtain a review of certain types of denials.
We have forms available to request access to your PHI. We will provide a written response if we deny you access and let you know your review rights. You also have the right to receive confidential communications of your PHI. To assure your records are discussed and disclosed only to the proper person (you or your legally authorized representative), we normally require you to appear in person at our office to access or discuss your medical information. However, we will honor reasonable requests by you to receive communications about your medical information by alternative means or at alternative locations. If you wish to inspect and copy your medical information, you should contact our Privacy Officer, whose address and phone number is listed below.
You have the right to ask us to amend written medical information that we may have about you if you think it is inaccurate or incomplete. We will generally amend your information within 60 days of your request and will notify you when we have amended the information. We are permitted by law to deny your request to amend your medical information only in certain circumstances, like when we believe the information you have asked us to amend is correct and complete. If you wish to request that we amend the medical information that we have about you, you should contact our Privacy Officer.
We are required to keep a record of certain disclosures of your medical information, and you may request an accounting of what that record contains. Disclosures that we are not required to keep a record of include:
We are required to keep this record of disclosures for six years. If you wish to request an accounting of these disclosures, contact our Privacy Officer.
You have the right to request that we restrict how we use and disclose the medical information that we have about you. The Chesterfield EMS Agencies are required to agree to your request to restrict disclosure of your PHI to a health insurance company if the disclosure is for payment or health care operations and is for a service (such as ambulance transportation) for which you have paid out of pocket in full. The Chesterfield EMS Agencies are not required to agree to other restrictions you request, but any restrictions agreed to by us in writing are binding on us. You must contact the Privacy Officer to request a restriction.
You have the right to be notified in the event that we (or one of our business associates) discover a breach of unsecured PHI. Internet, Electronic Mail, and the Right to Obtain Copy of Paper Notice on Request: CFEMS will prominently post a copy of this Notice on its website. If the other Chesterfield EMS Agencies maintain websites, they will prominently post a copy of this Notice on their websites or include a link to the CFEMS website on their page. If you allow us, we will forward you this Notice by electronic mail instead of on paper and you may always request a paper copy of the Notice.
The Chesterfield EMS Agencies reserve the right to change the terms of this Notice at any time, and the changes will be effective immediately and will apply to all protected health information that we maintain. Any material changes to the Notice will be promptly posted on the CFEMS website and the websites of the other Chesterfield EMS Agencies, if they maintain one. You can get a copy of the latest version of this Notice by contacting our Privacy Officer.
You also have the right to complain to us, or to the Secretary of the United States Department of Health and Human Services if you believe your privacy rights have been violated. You will not be retaliated against in any way for filing a complaint with us or to the government. Should you have any questions, comments, or complaints, you may direct them to our Privacy Officer.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
| Category | Examples | Collected |
|
A. Identifiers
|
Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name
|
YES
|
|
B. Personal information as defined in the California Customer Records statute
|
Name, contact information, education, employment, employment history, and financial information
|
YES
|
|
C. Protected classification characteristics under state or federal law
|
Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data
|
YES
|
|
D. Commercial information
|
Transaction information, purchase history, financial details, and payment information
|
NO
|
|
E. Biometric information
|
Fingerprints and voiceprints
|
NO
|
|
F. Internet or other similar network activity
|
Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements
|
NO
|
|
G. Geolocation data
|
Device location
|
NO
|
|
H. Audio, electronic, sensory, or similar information
|
Images and audio, video or call recordings created in connection with our business activities
|
NO
|
|
I. Professional or employment-related information
|
Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us
|
NO
|
|
J. Education Information
|
Student records and directory information
|
NO
|
|
K. Inferences drawn from collected personal information
|
Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics
|
NO
|
| L. Sensitive personal Information |
NO
|
Terms of Use
Effective Date: January 22nd, 2025
This Terms of Use Agreement (the “Terms” or “Agreement”) is made by and between you
(“you”, “your”, or “user”) and the Forest View Volunteer Rescue Squad (“we”, “us”, “our”, or
“FVRS”) as the operator of https://fvrs.org/, and any mobile versions and related mobile
applications and any services, content, and links available through the foregoing (collectively,
the “Site”).
YOU MAY ONLY USE THE SITE PURSUANT TO THIS AGREEMENT. This Agreement
incorporates by reference our Privacy Policy. Please read the Privacy Policy and this Agreement
carefully. By accessing or otherwise using the Site, you acknowledge that you have read,
understood and agree to be bound by and comply with the terms of this Agreement. If you do
not accept these Terms, you are not permitted to access or use the Site.
We may update or change the Terms from time to time, at our sole discretion, with or without
notice to you. We may also update, modify or replace the Site, and we reserve the right to
discontinue offering access to the Site. Your continued use of any part of the Site constitutes
acceptance of such change. Although we may endeavor to notify you when major changes are
made to the Terms, you should periodically review the most up-to-date version prior to using the
Site. If you do not agree to any modifications of these Terms, you must not continue to use the
Site.
1. License Use and Restrictions. Subject to the terms and conditions of this
Agreement, FVRS hereby grants to you the non-transferable, non-sublicensable, nonexclusive,
royalty-free, limited license to access and use the Site for personal and non-commercial
purposes, without any right to re-license, sublicense, distribute, assign or transfer such rights.
In exchange, you agree that you will not, and will not facilitate, authorize, or permit any
other party to:
attempt to gain unauthorized access to the Site, the server on which the Site is
stored or any server, computer or database connected to the Site;
copy or duplicate, in whole or in substantial part, the Site, including by web
scraping, text or data mining, or use of any “robot”, “bot”, “spider”, “scraper” or
other automated device, program, tool, algorithm, code, process or methodology;
distribute, transmit, publish, transfer, sell or commercially exploit in any way the
Site, in whole or in part, or cause others to do so;
reverse engineer, decompile or modify the Site, in whole or in part;
alter, remove, or otherwise hinder the delivery of any copyright, disclaimer, or
other proprietary notice appearing on the Site;
use the Site in any way that could interfere with, disrupt or negatively affect the
Site or its servers or networks;
upload viruses or other malicious code or otherwise compromise the security of
the Site;
attack the Site via a denial-of-service attack or a distributed denial-of-service
attack;
forge headers or otherwise manipulate identifiers in order to disguise the origin
of any information transmitted to or through the Site;
probe, scan or test the vulnerability of our Site or any system or network; or
encourage or promote any activity that violates this Agreement.
FVRS may investigate and take any available legal action in response to illegal and/or
unauthorized uses of the Site.
2. Proprietary Rights. All information, graphics, photographs, format, design and
other content on the Site (collectively, “Content”) and the operation and interface of the Site are
protected by copyright law and other intellectual property laws, and are owned by or licensed to
FVRS or its affiliates with permission of the owner. Unless you are the Content owner, you may
not copy, modify, duplicate, create derivative works from, republish, display, transmit, or
distribute the Content in any way without the prior written consent of FVRS. The FOREST
VIEW VOL. RESCUE SQUAD logo and FOREST VIEW VOLUNTEER RESCUE SQUAD
word mark are trademarks owned by FVRS (the “Trademarks”). You may not use our
Trademarks without the prior written consent of FVRS. Additionally, you may not use our
Trademarks (i) in connection with any product or service that does not belong to us, (ii) in any
manner that is likely to cause confusion about whether we are the source, sponsor, or endorser of
a product, service, or activity, or (iii) in any manner that may damage our reputation. Any breach
of this Agreement shall immediately terminate the license and rights granted by FVRS hereunder
and may subject you to civil and/or criminal prosecution.
3. Transmission of Information. Because we do not control the security of the
Internet or other networks you use to access the Site or communicate with us, we cannot be, and
are not, responsible for the security of information that you choose to communicate with FVRS
while it is being transmitted. In addition, FVRS is not responsible for any data lost during
transmission.
4. DISCLAIMER OF WARRANTIES. THE SITE IS PROVIDED ON AN “AS
IS,” “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND. FVRS, TO
THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIMS ALL WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF
MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR
PURPOSE.
FOR PURPOSES OF CLARIFICATION, BUT NOT LIMITATION, OF THE
FOREGOING: NEITHER FVRS NOR ANY OF ITS EMPLOYEES OR AGENTS
WARRANT THAT USE OF THE SITE WILL BE UNINTERRUPTED OR ERROR-
FREE; NOR DO THEY MAKE ANY WARRANTY AS TO (I) THE ACCURACY,
COMPLETENESS, TIMELINESS, RELIABILITY OR CONTENT OF ANY
INFORMATION OR SERVICE OFFERED THROUGH THE SITE; (II) THAT THE
QUALITY OF ANY SERVICES, INFORMATION, OR OTHER MATERIAL THAT
YOU OBTAIN WILL MEET YOUR EXPECTATIONS; OR (III) THAT THE FILES
AVAILABLE FOR DOWNLOADING OR SHARING FROM THE SITE, IF ANY, WILL
BE FREE FROM INFECTION, VIRUSES, WORMS, TROJAN HORSES, OR OTHER
CODE THAT MANIFESTS CONTAMINATING OR DESTRUCTIVE PROPERTIES.
5. Limitation of Liability. TO THE FULLEST EXTENT PERMITTED BY
APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL FVRS OR ANY OFFICER,
DIRECTOR, AFFILIATE, EMPLOYEE OR AGENT THEREOF BE RESPONSIBLE FOR
ANY LOSS OR DAMAGE OF ANY KIND, INCLUDING, WITHOUT LIMITATION,
PERSONAL INJURY, DEATH OR PROPERTY DAMAGE, ARISING OUT OF OR
RELATING TO YOUR USE OF THE SITE OR OTHERWISE IN CONNECTION WITH THE
SITE. FVRS SHALL NOT BE RESPONSIBLE FOR ANY COSTS OR EXPENSES
RESULTING FROM YOUR USE OF THE SITE. FOR PURPOSES OF CLARIFICATION,
AND NOT LIMITATION, OF THE FOREGOING, FVRS SHALL NOT BE LIABLE FOR
ANY CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES (INCLUDING
LOST PROFITS), REGARDLESS OF THE NATURE OF SUCH DAMAGES AND
REGARDLESS OF WHETHER FVRS HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.
FVRS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY LOST DATA,
ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR
TRANSMISSION, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO OR
ALTERATION OF ANY CONTENT OR USER COMMUNICATION. FVRS IS NOT
RESPONSIBLE FOR OR LIABLE FOR ANY PROBLEMS OR TECHNICAL
MALFUNCTION OF ANY NETWORK, COMPUTER ONLINE SYSTEM, SERVER OR
PROVIDER, COMPUTER EQUIPMENT, MOBILE DEVICE, SOFTWARE, OR FAILURE
OF EMAIL DUE TO TECHNICAL PROBLEMS OR TRAFFIC CONGESTION ON THE
INTERNET, INCLUDING, WITHOUT LIMITATION, INJURY OR DAMAGE TO ANY
COMPUTER OR MOBILE DEVICE ARISING OUT OF OR RELATED TO USE OF THE
SITE.
If applicable law in your jurisdiction limits or prohibits application of some or all of the
above limitations on liability, those provisions should be interpreted to limit FVRS’ liability to
the fullest extent permitted by applicable law.
6. Indemnification. You agree to indemnify, hold harmless, and defend (only if
requested) FVRS and its directors, officers, employees, agents, representatives and affiliates
against all liabilities, losses, damages, and costs (including reasonable attorneys’ fees) that the
indemnified parties may incur based on claims arising out of your use of the Site or your
violation of these Terms. We reserve the right to assume the exclusive defense and control of
any matter for which we are entitled to indemnification. You agree to provide us with
cooperation we may reasonably request.
7. Communications With You. By taking advantage of the services we offer
through the Site (collectively, the “Service”), you consent to the collection, use, and sharing of
your information as set forth in our Privacy Policy. Please also note that FVRS may
communicate with you regarding your use of the Site or if you contact us. You agree to receive
e-mail communications that are necessary for the normal functioning of the Site or for operation
of services or provision of information that you have requested, and to promptly comply with
any and all such e-mail communications.
8. Your Representations and Warranties. You represent and warrant that (i) you are
not located in a country that is subject to a United States government embargo, or that has been
designated by the United States government as a “terrorist supporting” country; (ii) you are not
listed on any United States government list of prohibited or restricted parties; (iii) you are of
sufficient legal age in your jurisdiction to enter this Agreement; (iv) your access and use of the
Service does not violate any agreement between you and any third party; and (v) your access and
use of the Service do not violate any applicable local, state, national or international law, rule, or
regulation in your jurisdiction, including, without limitation, laws governing online conduct and
the unlawful export of software or technical data to restricted individuals or countries.
9. Third-Party Websites and Content. The Site may contain third-party content or
links to third-party websites. FVRS is not responsible for third-party content or third-party
websites, including the content, accuracy or opinions expressed on such websites, and such
websites are in no way investigated, monitored or checked for accuracy or completeness by
FVRS. Inclusion of any linked third-party website on the Site does not imply approval or
endorsement by FVRS. When you access these third-party websites, you do so at your own risk
and become subject to any terms of use and/or privacy policies of those third-party websites.
10. Dispute Resolution. This Agreement is governed by the laws of the
Commonwealth of Virginia without regard to its conflict of laws principles. You hereby
irrevocably submit to the jurisdiction of, and waive any objection to venue in, the state and/or
federal courts in Chesterfield County, Virginia with respect to any dispute, disagreement or
cause of action arising out of or related to the Site. YOU HEREBY WAIVE ANY RIGHT TO A
JURY TRIAL IN CONNECTION WITH ANY DISPUTE ARISING OUT OF OR RELATING
TO THIS AGREEMENT.
11. Miscellaneous. FVRS’ failure to enforce any provision hereof shall not constitute
or be construed as a waiver of such provision or of the right to enforce it or any other provision
at a later time. FVRS may, at any time, in its sole discretion and without notice to you, assign
some or all of its rights and obligations under this Agreement. You may not assign your rights or
delegate your duties under this Agreement without the prior written consent of FVRS. If any
provision of this Agreement is held invalid, illegal or unenforceable for any reason, such invalid,
illegal or unenforceable provision shall be modified, if possible, to lawfully effect the intent of
the parties and shall not affect the existence or enforceability of any other provision of this
Agreement.
Please direct any questions or comments concerning these Terms to [email protected]